Terms & Conditions

Welcome to Ritya Hotels. These Terms & Conditions govern reservations made through the Ritya Hotels website and the terms applicable to guests staying at our hotels. By making a reservation or using our website, you acknowledge that you have read and accepted these Terms & Conditions.

1. Hotel Reservations

• All reservations are subject to room availability.

• A reservation is considered confirmed only after the hotel has issued a booking confirmation.

• The rate applicable to your reservation will be the rate displayed and confirmed at the time of booking.

• Special offers, promotional rates and packages may have separate terms and cancellation policies.

• Guests are requested to verify the booking details, including hotel, room category, dates, number of guests, inclusions and total price, before completing the reservation.

2. Check-In & Check-Out

• Standard Check-In: 2:00 PM

• Standard Check-Out: 12:00 PM

• Early check-in is subject to room availability and may attract additional charges.

• Late check-out is subject to availability and may attract additional charges.

• Guests requiring early check-in or late check-out are requested to contact the hotel in advance.

3. Guest Identification

A valid government-issued photo identification document must be presented by guests at the time of check-in.

For foreign nationals, a valid passport and applicable visa/travel documents must be presented as required under applicable regulations.

The hotel reserves the right to refuse check-in where required identification or other mandatory documents are not provided.

4. Payment Policy

• Payment must be made according to the payment terms specified at the time of booking.

• Some reservations may require full or partial advance payment.

• Any additional charges incurred during the stay, including food and beverages, room service, laundry, extra bed, damages or other services, must be settled before check-out.

• Applicable taxes and government levies will be charged as required by law.

5. Cancellation & Refund Policy

Cancellation terms may vary depending on the hotel, room category, rate plan, promotional offer and booking channel.

Unless a different cancellation policy is specifically mentioned at the time of booking:

• Cancellation more than 72 hours before check-in: eligible for refund as per the booking terms.

• Cancellation within 72 hours of check-in: applicable cancellation charges may be deducted.

• No-show: the booking amount may be retained as per the applicable reservation policy.

• Early departure: refund for unused nights is subject to the applicable booking and cancellation policy.

• Non-refundable bookings cannot be cancelled or refunded except where required by applicable law or expressly approved by the hotel.

Where a refund is approved, it will normally be processed through the original payment method.

6. Modification of Reservation

Requests to change the check-in/check-out dates, room category, number of guests or other booking details are subject to availability and the applicable rate and modification policy.

A change in dates may result in a change in room tariff or other charges.

7. Children & Extra Bed

• Child accommodation policies may vary by hotel and room category.

• Extra beds, mattresses or meals for children may be available at additional charges and are subject to availability.

• Guests should confirm the applicable child and extra-bed policy before completing their reservation.

8. Occupancy

Guests must comply with the maximum occupancy specified for the booked room category.

The hotel reserves the right to refuse accommodation to additional guests where occupancy limits or safety requirements are exceeded.

9. Hotel Property & Damages

Guests are responsible for any loss, damage or breakage to hotel property caused by themselves or members of their party.

The hotel may recover reasonable repair or replacement costs from the guest.

10. Hotel Rules & Guest Conduct

Guests are expected to maintain appropriate conduct and respect other guests, hotel employees and hotel property.

The hotel may take appropriate action, including cancellation of the stay without refund, where guest conduct causes significant disturbance, damage, safety concerns or violation of applicable law or hotel policies.

11. Smoking & Restricted Activities

Smoking is permitted only in designated areas where applicable.

Guests must comply with all applicable laws and hotel safety regulations. Activities prohibited by law or that create a safety risk to guests, employees or property are strictly prohibited.

12. Pets

Pet accommodation is subject to the individual hotel’s policy. Guests should confirm the applicable policy with the hotel before making a reservation.

13. Parking

Parking facilities, where available, are subject to availability. Guests are responsible for following the hotel’s parking instructions and regulations.

14. Personal Belongings

Guests are responsible for their personal belongings during their stay.

Guests are advised to use the hotel’s available safety facilities for valuables and important documents.

Ritya Hotels shall not be responsible for loss or damage to personal belongings except to the extent required under applicable law.

15. Website Information

Ritya Hotels makes reasonable efforts to ensure that information, photographs, room descriptions, facilities, prices and other details displayed on the website are accurate and up to date.

However, facilities, room layouts, photographs, services and amenities may change from time to time due to renovation, maintenance, operational requirements or circumstances beyond the hotel’s control.

16. Rates & Availability

Room rates, availability, offers and facilities may change without prior notice.

The price confirmed in your booking confirmation will apply to that reservation, subject to applicable taxes and the specific terms of the booking.

17. Third-Party Booking Platforms

Reservations made through third-party websites, online travel agencies or other booking platforms may be subject to the terms, payment conditions and cancellation policies displayed by that platform.

In case of a discrepancy, guests should refer to the terms stated in their booking confirmation.

18. Force Majeure

Ritya Hotels shall not be liable for failure or delay in providing services resulting from circumstances beyond its reasonable control, including natural disasters, government restrictions, strikes, civil disturbances, epidemics, infrastructure failures or other unforeseen events.

19. Right to Refuse or Terminate Accommodation

Ritya Hotels reserves the right to refuse or terminate accommodation where permitted by law, including circumstances involving fraudulent bookings, failure to provide required identification, violation of hotel policies, non-payment, unsafe conduct or significant damage to hotel property.

20. Privacy

Personal information collected during the reservation process will be handled in accordance with the Ritya Hotels Privacy Policy.

Guests are advised to review the Privacy Policy available on this website.

21. Changes to These Terms

Ritya Hotels may update these Terms & Conditions from time to time. Updated terms will be published on this page with the applicable effective date.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant Ritya Hotels property, unless otherwise required by applicable law.

23. Contact Us

For reservation assistance, cancellation requests or clarification regarding these Terms & Conditions, please contact the respective Ritya Hotels property or the central reservations team.

Ritya Hotels
Website: [www.rityahotels.in]
Email: reservations@rityahotels.in
Phone: +91-7905842039

Note: Individual hotels or booking plans may have additional terms. Guests should al